Check the actual license
Pool resurfacing and construction work in Florida requires a real contractor license (state DBPR and, depending on your county, a local contractor license too) — not just general liability insurance. Ask for the license number directly and verify it, the same way you'd expect to see ours (FL DBPR License #RP0024455, Broward County Contractor License) listed anywhere we quote work.
Ask about commercial experience specifically
Resurfacing a backyard pool and resurfacing a 200-unit condo association's amenity pool involve different scheduling, bather-load, and ADA considerations. Ask for commercial references, not just residential ones.
Ask how many startup visits are included
The finish going on correctly is only half the job — the chemical-balance startup period after refill matters just as much for how long it actually lasts. Ask specifically how many chemistry-monitoring visits are included in the weeks after startup, not just whether "startup" is included as a line item. A single visit and a walk-away is a materially different service than ongoing monitoring through the stabilization period.
Get the warranty in writing — both warranties
There are two separate warranties on a resurfacing job: the finish manufacturer's material warranty, and the contractor's workmanship warranty on installation. Get both in writing with specific terms, not a verbal "it's guaranteed." See our full breakdown in what resurfacing warranties actually cover.
Ask how they'll handle your property's downtime
A commercial or HOA pool being closed for resurfacing is a real inconvenience for residents or guests. A contractor who can't give you a clear, realistic timeline before starting hasn't planned the job properly — see our guide on how long resurfacing actually takes.
Red flags
- No license number provided, or reluctance to give one
- A firm price quoted without seeing the pool
- No written warranty, or a warranty they can't explain the terms of
- No clear answer on how many post-startup monitoring visits are included